Session B2: DIY Digital Customs: Empowering Officers to Build Solutions

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29 Jan 2026 15:05 16:00
Matt Rowe Speaker
Shangzhen Luan Speaker
Sofia Barakou Speaker

Breakout session

Customs officers no longer have to wait for long, cost‑heavy IT projects to fix everyday bottlenecks like duplicate data entry, missing alerts or manual spreadsheets. Modern low‑/no‑code environments—often already included in an administration’s productivity suite—let non‑developers drag‑and‑drop interfaces, plug directly into existing risk or declaration databases, and spin up secure mobile apps in a single afternoon.

In this session participants will hear case studies to automate workflows and solvingreal-life issues—all without writing a line of code.