Session A2: Learning Without Borders: The Future of Virtual Training in Customs

Breakout session

As Customs administrations navigate the rapid digital transformation, continuous learning and workforce development are more essential than ever. Virtual training and e-learning have emerged as vital tools for equipping officers and stakeholders with the skills needed to adapt to new technologies, evolving regulations, and increasingly complex global trade environments.

This session will examine how Customs and partner organizations are leveraging e-learning platforms, virtual simulations, and remote collaboration to deliver effective, scalable training. Panellists will share practical experiences, highlight successful strategies for engaging diverse learners, and discuss how digital training solutions can drive both capacity building and organizational agility.